Privacy Policy

Disclaimer for the download/accept screen of the App:  By installing or using GET Mobile ID, you are agreeing to the terms of our current Privacy Policy and the accompanying Terms of Use. We encourage you to read, revisit, and use these documents to help you make informed decisions.

GET Mobile ID Application Privacy Policy

Effective as of June 13, 2022.

Global Enterprise Technologies Corp. (“GET Group North America”, “we”, “us”, or “our”) is committed to protecting your privacy and developing technology that gives you the most convenient and secure mobile identity experience. This privacy policy (the “Privacy Policy”) applies to the GET Mobile ID mobile application and the GET Mobile Administrator platform (the “App”) owned and operated by GET Group North America. We have created this Privacy Policy to tell you what information the App collects, how we use that information, and who we will share that information with, if at all. 

The App provides a way for you to securely prove your identity using your driver’s license or other identification issued from your state of residence (the “Issuer”) to interact with third party in-person reader devices (“Verifiers”) or websites (“Websites”). GET Group North America encourages you to review the privacy statements of Websites and Verifiers you interact with using the App to understand how the Websites and Verifiers may collect, use, and share your Personal Information (defined below). GET Group North America is not responsible for the privacy statements or other content on Verifiers or Websites outside of the App or the practices of any third parties that you interact with using the App. Capitalized terms not defined in this Privacy Policy will have the meaning set forth in our Terms of Use. 

Collection of your Personal Information and Data

  1. Information We Collect or Receive. In the course of operating the App, we will collect and/or receive the following types of information. You authorize us to collect and/or receive such information.
    • Personal Information. We only receive, collect or process information that identifies you personally (collectively, the “Personal Information”) in order to help you provide secure evidence of identity to third parties that you choose to interact with (collectively the “Relying Parties” and individually each a “Relying Party”). Such Personal Information may include your name, physical address, driver’s license number and information, portrait image, date of birth and other information that your Issuer considers part of your identity record. We do not collect any Personal Information from you when you use the App unless your Issuer has provided it to us or as included in Other Information below. 
    • Other Information. In addition to the Personal Information, we may automatically collect or receive additional information regarding you and your use of the App; your interactions; and information regarding your computer and mobile devices used to access the App (collectively, the “Other Information”). Such Other Information may include: 
      • From You. Additional information about yourself that you voluntarily provide to us such as your e-mail address and phone number. You may identify yourself to us with this information when you reach out for support or through emailed crash logs. 
      • From Your Activity. We may collect or receive information regarding: (A) type of mobile device; (B) IP address, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or mobile device; (C) browser type and language; (D) referring and exit pages and URLs; (E) date and time; and (F) details regarding your activity on the App, such as performance and activity data. 
    • Usage Data. In addition to (a) and (b) above, we may automatically or through your transactions and communications options collect: 
      • About Your Mobile Device. We may collect or receive information regarding: (A) advertising Identifier (“IDFA” or “AdID”);(B) operating system and version (e.g., iOS, Android or Windows); (C) carrier; (D) network type (WiFi, 3G, 4G, 5G, LTE); and (E) mobile device integrity information.  
      • Your Transaction Data. The App collects identifying information and requests from Relying Parties you approve (“Transaction Data”) for the purposes of providing you with a transaction history, maintaining relationships with Relying Parties, and providing you a higher level of service. Transaction Data about yourself is under your control and can be viewed only by you.  We may collect transaction data about Relying Parties that is not connected to your Transaction Data. 
      • Technical Support. If you submit support requests or bug reports, we may receive Personal Information, Other Information, or Usage Data as part of crash logs or support requests.  We do not disclose this information, including to your Issuer.  You may be referred to your Issuer with your consent to receive technical support. 
      • From Cookies. We may use both session cookies, which expire once you close the App, and persistent cookies, which stay on your device until you delete them and other technologies to help us collect data and to enhance your experience with the App. Cookies are small text files an app can use to recognize a repeat visitor to the app. We may use cookies for various purposes, including to: 
        • Customize for your type of mobile device; 
        • personalize your experience; and
        • analyze which portions of the App are visited and used most frequently.

If you do not want us to deploy cookies in the App, you can opt out by setting your mobile device to reject cookies. You can still use the App if you choose to disable cookies, although your ability to use some of the features may be affected. 

Geo Location Not Shared

  1. Geolocation Information. Your location is not disclosed to GET Group North America, your Issuer, or Relying Parties by the App. Some mobile devices may require you to enable location services for the App to enable the Bluetooth used to interact with a Verifier. A Verifier may record the geo location of their own device when you approve an interaction.  The App may utilize your geolocation in order to show you nearby Relying Parties. 

Use of your Personal Information

  1. How Information is Used and Shared.
    • You authorize us to use the Personal Information and the Other Information (collectively, the “Information”) to:
      • provide and improve our App;
      • provide our services; and
      • facilitate transactions between you and the Relying Parties you choose to interact with.
    • We may engage third-party companies and individuals to perform functions on our behalf related to our App. Examples may include providing technical assistance and customer service. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law.  
    • In an ongoing effort to better understand our users, the App, and our products and services, we may analyze certain Information in anonymized and aggregate form to operate, maintain, manage, and improve the App and/or such products and services. This aggregate information does not identify you personally. We may share and/or license this aggregate data to our affiliates, agents, business partners, and other third parties. We may also disclose aggregated user statistics to describe the App and these products and services to current and prospective business partners and investors and to other third parties for other lawful purposes. 
    • In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, a new owner of the software may assume the rights and obligations of this Privacy Party.
    • To the extent permitted by law, we may also disclose the Information:
      • when required by law, court order, or other government or law enforcement authority or regulatory agency; or 
      • whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of us or others, including you. 
    • GET Group North America will not disclose your Information with a Relying Party without your consent. We will also not sell, rent, or lease your Information. We will not make your Information available to other third parties except as set forth herein.  

Retention of Your Data

  1. Your Personal, Other Information and Transaction Data are stored securely and are not accessible by GET.  As you interact with businesses using the App, you may consent to share your Information, and those businesses may collect or retain your Personal Information and Other Information. GET encourages you to review the privacy statements of businesses you interact with using the App to understand how they collect, use, and share your Information. 
  2. Accessing and Modifying Information and Communication Preferences. If you have provided us any Personal Information, you may access, remove, review, and/or make changes to the same by contacting us as set forth below. You cannot opt out of receiving transactional e-mails related to the App (e.g., requests for support). 

     

    We may also deliver notifications to your mobile device (e.g., push notifications). You can disable these notifications by changing the settings on your mobile device. 

Security of your Personal Information

  1. How We Protect Your Information. We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction by securing the Information on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When Information is transmitted to a Relying Party, it is protected with encryption, such as Transport Layer Security (TLS) or Secure Sockets Layer (SSL) protocols.  The use of encryption technology means that only your intended recipient will be able to access your Information, and only after you have consented to providing Information to the recipient.    
  2. App Stores; External Websites. Your app store (e.g., iTunes or Google Play) may collect certain information in connection with your use of the App, such as Personal Information, payment Information, geolocational Information, and other usage-based data. We have no control over the collection of such information by a third-party app store, and any such collection or use will be subject to that third party’s applicable privacy policies. 

The App may contain links to third-party websites. We have no control over the privacy practices or the content of these websites. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.  

Once Information is transferred with your consent to a Relying Party, GET Group North America does not control and is not responsible for the use of your Information by the Relying Party. You are strongly encouraged to review the privacy statements and terms of use for each Relying Party with whom you transact. 

  1. Children. The App is not directed to children under the age of 13. We adhere to the Children’s Online Privacy Protection Act (COPPA) and will not knowingly collect Personal Information from any child under the age of 13. We ask that minors (under the age of 13) not use the App. If a child under the age of 13 has provided us with Personal Information, a parent or guardian of that child may contact us and request that such information be deleted from our records. 

Do Not Track

  1. Do Not Track. The App does not track your usage of the services across Relying Parties, nor does your Issuer or any third party.  Specifically, the App does not utilize a common identifier across Relying Party Verifiers or their websites.  Activities you perform with one Relying Party website cannot be associated with activities that you perform on another Relying Party website. 

How to Contact Us

  1. How to Contact Us. If you have questions about this Privacy Policy, please e-mail us at privacy@getgroupna.com with “Privacy Policy” in the subject line or mail to us at the following address: GET Mobile ID c/o Global Enterprise Technologies Corp, 230 Second Avenue, Waltham, MA 02451.  

Changes to this Statement

  1. Changes to This Privacy Policy. We may change this Privacy Policy from time to time. Any such changes will be posted on our website. By accessing the App after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. The history of posted policies is here.